Terms of Service

overview

• 1. In order to provide customers with better and more stable services in a sustainable manner, and to provide a basis for dispute resolution, this "Terms of Service" is formulated.
• Second, when purchasing services or products, you must agree to the "Terms of Service". Those who have purchased services or products and completed payment are deemed to agree to the "Terms of Service".
• 3. Users enjoy the relevant rights stipulated in this "Terms of Service", and must perform the relevant obligations stipulated in this "Terms of Service". Disputes between the user and VPS.RUN during the use of the services or products of the user shall be resolved in accordance with the "Terms of Service".
• 4. The right of final interpretation of this user service agreement is implicitly reserved.

User Account

• The information you register on this site must be true, accurate, and complete, otherwise we have the right to refuse to provide services, and we will strictly protect user information and encrypt and store user passwords. and money loss, this site does not assume any responsibility

Acceptable Use Policy

• We have a detailed fair use policy, please review

Money-back guarantee and chargeback disputes

• Unless otherwise specified, all users can enjoy the refund promise, and can apply for a full refund within 3 days from the date of purchasing the service, except in the following cases:
• 1. The user has violated the terms of service
• No refund request made within 2.3 days
• 3. Repeatedly purchase the product multiple times and apply for a refund
• If the user has the above situation and still initiates a refund dispute to the payment gateway, we have the right to delete the account, blacklist it, and pursue economic losses and other measures

Service Period

• Users can submit an application for canceling the service at the customer center at any time, please refer to the end of the article for the relevant regulations on refund after canceling the service

Data Guarantee

• We are committed to ensuring the security of user data, and adopt RAID10 in virtual servers and virtual hosts to enhance data reliability

Disclaimer

• 1. Service inaccessibility (use) or data loss due to user arrears, non-renewal or forgotten renewal
• 2. Service inaccessibility (use) or data loss due to user operations or other related behaviors
• 3. Inaccessibility or data loss caused by the user's website content or usage behavior in violation of the terms of service;
• 4. Inaccessibility or data loss due to irresistible factors (social/natural).

Refund Policy

• We only refund cloud hosting services
• 1. Virtual server products can provide prorated refund (within 3 days)
• The calculation formula is: (unused duration/subscribed duration) * service plan price * 0.9, and the transaction fee generated by the transaction interface shall be borne by the user.
• Refunds are not eligible for:
• A. Exhaustion of traffic (whether subjective use or consumption by intrusion)
• B. The IP address is blocked due to attacks, hackers, etc.
• C. Virtual Server Suspended or Terminated for Violation of Terms of Service (ToS) and Acceptable Use Policy (AUP)
• D. The user makes repeated purchases and refunds multiple times.

Preserve permissions

• 66.TO reserves the right of final interpretation of this clause.
• 66.TO reserves the right to modify these terms without prior notice.